Thanks for shopping at KeyElite Boutique!
If you are not entirely satisfied with your purchase, we're here to help.
RETURNS
You have 15 calendar days to return an item from the date you receive it.
To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
REFUNDS
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status or your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). you will receive the credit within a certain amount of days, depending on our card issuer's policies.
SHIPPING
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.
To request a refund, send an email to setoriathevocalist@gmail.com . A shipping label will be emailed to you so that you may return the item.